General Rules & Regulations

  • Park your car / bike / bus in designated parking area.
  • Follow the rules for the usage of the rides. Not following rules can lead to accident / injury.
  • No outside food / beverages are allowed inside the park premises.
  • Entry inside the park premises under the influence of alcohol or toxicant is not allowed. If found the guest shall not be allowed or asked to leave the park premises.
  • Alcoholic drinks / drugs strictly prohibited to be carried on person inside the premises. It is an offense.
  • For your own health and safety appropriate swimwear is MUST when riding the slides /attractions. Management reserves the right to determine if swimwear is appropriate or not.
  • Locker & Costumes rental is available for your convenience. If you wish to buy bathing suits, we have a selection of swimwear clothes in our retail outlets near Water Park entrance gate.
  • Please do not leave valuables unattended.
  • Use the changing rooms to change into swimming costume.
  • Water rides are body active participatory activities. Such activities present a risk of injury.
  • Guests with any medical or health restrictions on their physical activity should not use slides/attractions.
  • Wearing (sun)glasses and prescription lenses is not allowed when riding the slides/attractions
  • Look at each ride and see if you can safely participate – you are the best Judge of your limitations
  • Please supervise your children and arrange a meeting place in case you should get separated
  • Children under 12 years old must be accompanied by an adult.
  • We reserve the right to stop you from taking pictures or recording videos.
  • Smoking is not allowed inside the Water Park.
  • Do not spit.
  • Do not pluck flowers.
  • Do not throw food / paper / plastic. Use garbage bins provided in the premises.
  • Do not wash clothes in toilets.
  • The area is wet and slippery. Running around shall be risky.
  • Do not splash water on unknown persons.
  • Do not indulge in eve teasing / passing lewd remarks in front or to ladies and in presence of families. Security has rights to remove you from the premises.
  • Do not indulge in boisterous behaviour that will disturb other guests. Enjoy & let others enjoy.
  • The Refund shall be processes strictly to the same mode by which payment is made. No cash shall be refunded against payments made by Debit / Credit Cards or Netbanking.

Swimwear Policy

  • For your own health and safety appropriate swimwear is MUST when riding the slides /attractions. Management reserves the right to determine if swimwear is appropriate or not.
  • Locker & Costumes rental is available for your convenience. If you wish to buy bathing suits, we have a selection of swimwear clothes in our retail outlets near Water Park entrance gate.
  • Regular diapers are not permitted in any pool or attraction. Swim diapers are available for sale at our retail outlets.
  • Management has the final call on which attire is suitable for park entry or use on rides and attractions
  • Inappropriate Swimwear includes & is not limited to:
  • Underwear
  • Transparent bathing suit
  • Street clothes, long flowing clothing, scarves, sarees’ and underwear will not be permitted
  • Shorts with protruding designs or accessories on the back like rivets
  • Long necklaces, jewellery and chains
  • Swimsuit with metal buttons, zippers, buckles or snaps that could be abrasive to other swimmers and our slides
  • Any clothing or accessory deemed as potentially damaging to the slides
  • Management has the final call on which attire is suitable for park entry or use on rides & attractions.

Your Admission Ticket

  • Entitles holder to one-day admission to Wet N Joy which includes use of all slides and attractions in operation on day of use. Fees for parking, food, beverage, locker rental, tube rental, merchandise other in-park services are not included.
  • Is non-replaceable if lost or stolen, non-exchangeable, not redeemable for Cash and non-refundable or any reason including closure of the park or a ride due to inclement weather.
  • May be revoked and holder ejected from the Park without refund if misused or the holder violates the park’s policies, ride instructions, rules or regulations.
  • Buy purchasing this ticket Patron Indemnifies Park Management of any incidences.
  • Ticket is not refundable for any reasons including Park or Ride Closure due to Weather conditions or Maintenance reasons.
  • Management reserves the right to change the ticket rate without prior intimation.

Wet N Joy Disclaimer

  • Wet N Joy may without prior notice and without refund or compensation change the operating hours of the park or attractions; close the Park or any part of it temporarily; restrict the number of persons having access to the park; suspend or cancel any attraction or entertainment program due to capacity constraints, inclement weather or special events to ensure safety, security and order if we consider that the circumstances so require.
  • Wet N Joy reserves the right to refuse admission to a guest if in the reasonable opinion of the staff, the presence of the guest may pose a risk to the safety of other guests and/or affect the enjoyment of others within the Wet N Joy facility and/or affect the normal operations of the Wet N Joy facility.
  • Wet N Joy reserves the right to require a person already admitted to leave the Wet N Joy facility without refund or compensation for failure to comply with any of the Wet N Joy facility rules, for unsafe, illegal or offensive behaviour and to ensure safety, security and order, or if we consider that the circumstances so require.
  • Wet N Joy reserves the right to require a person in the outer premises (Parking Lot, Security Buffer Zone, Ticketing Area, or directly outside of the Wet N Joy facility) to remove himself for failure to comply with any of the Wet N Joy facility rules, for unsafe, illegal or offensive behaviour, to ensure safety, security and order, or if we consider that the circumstances so require. If person(s) do not relocate voluntary, Wet N Joy will contact local authorities to have person(s) removed on grounds of trespassing or a threat to the security of Wet N Joy operations.
  • Wet N Joy reserves the right to introduce differential pricing during both normal and peak days for different customer groups. This includes but is not limited to groups, schools, complimentary guests, special interest groups, special needs guests, elderly guests or special offers and discounts.
  • Wet N Joy reserves the right to refuse or deny any special discount offer. In any way or form in accordance with the terms and conditions that were posted when the special offer was posted.
  • Wet N Joy is not responsible and does not assume any liability for any damage to, loss of, disappearance of, theft of, or any other form of alteration, physical or otherwise to personal property of any guest, whether such damage or loss is caused by our negligence or otherwise. The use of our facilities is at your own risk.
  • Wet N Joy is not responsible and does not assume any liability for any damage to, death, or any other form of injury, physical, mental or otherwise of any guest, whether such damage or loss is caused by our negligence or otherwise. The use of our facilities is at your own risk.
  • Wet N Joy reserves the right to hold liable any guest who has caused any damage to, loss of, disappearance of, theft of, or any other form of alteration, physical or otherwise to Wet N Joy property if such event is caused by guest due to gross negligence or non-compliance of the rules and regulations as set forth in this document.

Ticket Disclaimer

  • This ticket is valid for a single entry and is non-refundable, non-transferrable and non- redeemable.
  • On purchase of this ticket the holder confirms that he/she has read, understood and agreed to all the terms and conditions in the park and voluntarily assumed all the risks.
  • Guests are requested to study various safety norms for all the rides and attractions and adhere to them in terms of height and medical conditions.
  • Malpani Group will not be responsible for any loss, damage or injury sustained by the ticket holder, and persons accompanying him, while in the park.
  • Ticket packages, rates and governing conditions are subject to change without notice.
  • Malpani Group reserves the rights to refuse entry to holder of this ticket for violations of park rules, Illegal activity or failure to comply with any security measures.
  • The following articles are strictly prohibited:
    Arms & Ammunition, Eatables (including Gutkha, Pan-Masala, Chewing Gum, Chocolate, Chips etc.) and Cigarette Lighter, Knife, Match-Box, Firearms and all kind of Inflammable Objects.
  • Kindly retain the ticket and wrist band, if provided, until you leave the premises.
  • Ticket are required as per height, Adult = (Above 4ft 6 inch) and Child = (3ft 3inch – 4ft 6inch). Free Entry for Children below 3ft 3inch. Senior Citizen age 60 and above.
  • Senior Citizen must show their age proof to avail the special rate.
  • Some attractions may be on a rotation basis and/or may be closed at any time, without notice at the discretion of park management or due to safety concerns.
  • The printed rate in the ticket is inclusive of all taxes.
  • Validity of the ticket is the same date as printed on the ticket.
  • The Management has the right to change the ticket rate without prior notice.
  • Admission in the Park is at the sole discretion of the Management.
  • Re-entry in the park is at the sole discretion of the Management.
  • The fixing and changing of rate for other services like F&B, Souvenir Shop, Rentals, etc. are at the
  • sole discretion of the Management.
  • Management reserves the right to change the Park timing without any prior notice.
  • Management reserves the right to close any ride / attraction and services without any prior notice.

Privacy Policy

Magic Mountains

  • Wet N Joy Water Park respects the privacy apprehensions of the users of its Internet Site(s), and has created this privacy report / statement to explain what information we gather from your visit to our Site(s), and how such information may be used.

Use of Information

  • As a general policy no personally identifiable information, such as your name, address, or e-mail address, is automatically collected from your visit to the Wet N Joy water park website. However, certain non-personal information is recorded by the standard operation of Wet N Joy Water Park Internet servers. Information such as the type of browser being used, its operating system, and your IP address is gathered in order to enhance your on-line experience.
  • Our Sites various registration forms and surveys may request that you give us contact information (such as your name, mailing and/or e-mail address) demographic information (such as your age and gender) and profile data (such as your preferences in entertainment). Information submitted at the time of registration or submission may be used for marketing and promotional purposes by Wet N Joy Water Park and its subsidiaries, and may be shared with our promotional partners. Personally identifiable information is never sold or leased to any third parties. With your permission, we may use your contact information to send you information about our companies and what we’re doing. You may always opt-out of receiving future mailings; see the Choice/Opt-out section below.
  • Our Sites use various order forms for you to request information, products, and services. We collect contact information (such as your name, mailing and/or e-mail address), and when appropriate, financial information (your credit card number) to process your request or purchase. Contact information from an order form is used to fulfil orders, and to provide information about our company to you if requested. The contact information is also used to get in touch with you when necessary regarding your order. Financial information that is collected is used to process your request for products and services, and will not be shared with third parties who are not involved with the transaction.
  • Wet N Joy Water Park may disclose user information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference (either intentionally or unintentionally) with Wet n Joy Water Park’s rights or property, other Wet N joy Water Park web site users, or anyone else that could be harmed by such activities.

Security

  • Security for all personally identifiable information is extremely important to us. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, Wet N Joy Water Park cannot ensure or warrant the security of any information you transmit to us or from our online products or services, and you do so at your own risk. Once we receive your transmission, we make our best effort to ensure its security on our systems.

Use of Cookies

  • Cookies are pieces of information that a website transfers to an individual’s computer hard drive for record keeping purposes. Cookies make using our Sites faster to load. These cookies are restricted for use only on our Sites, and do not transfer any personal information to any other party. Most browsers are initially set up to accept cookies; however, you can reset your browser to refuse all cookies or indicate when a cookie is being sent. (Note: you will need to consult the help area of your browser application for instructions.) If you choose to disable your cookies setting or refuse to accept a cookie, some parts of the Wet N joy Water Park web site may not function properly or be considerably slower.

Adult /Youngster

  • No Individualization in the case of Age of Persons in the Wet N Joy Water Park who access its website, a blanket privacy policy is applied. Website does not seek or intend to seek and receive any personal information from minors “As per Indian legislations. Parents and or Legal Guardian have reason to believe that a minor has provided personal information without their prior consent, permission, they may contact at Wet N Joy Water Park to ensure that the personal information is removed and unsubscribed from any promotional contact opportunities.
  • Use of IP Addresses

    • An IP address is a number that’s automatically assigned to your computer by your Internet provider whenever you’re surfing the Web. When you requests pages from Wet N Joy Water Park, our servers log your IP address. Wet N Joy Water Park collects IP addresses for the purposes of system administration, to report aggregate information to our advertisers, and to audit the use of our Site. We do not link IP addresses to anything personally identifiable, which means that your session will be logged, but you are anonymous to us. We may use your IP addresses in cooperation with your Internet provider to identify you if we feel it is necessary to enforce compliance with our Terms of Use or to protect our service, Sites, customers, or others.

    Links to Other Sites

    • Wet N Joy Water Park is not responsible for the content or practices of third party websites that may be linked to our Sites. Our Sites may also be linked to websites operated by other companies. Visitors to these web sites should refer to each web site’s respective privacy policies and practices.

    Choice/Opt-Out

      Our Sites may provide you the opportunity to opt-in to receive communications from us at the point where we request information about you. You always have the option of removing your name from any e-mail list to not receive future communications. In order to ensure immediate removal from any list, it is best to follow the specific instructions outlined.

    Your Acceptance of These Terms

    • By using the Wet N Joy Water Park sites, you signify your acceptance of the Wet N Joy Water Park Privacy Policy. If you do not agree to this policy, please do not use our Sites. Wet N Joy Water Park reserves the right to modify, alter or otherwise update this privacy policy at any time.

    Ticket Cancellation & Refund Policy

    • This ticket is valid for a single entry and is non-refundable, non-transferrable and non- redeemable
    • Ticket is non-replaceable if lost or stolen, non-exchangeable, not redeemable for Cash and non-refundable or any reason including closure of the park or a ride due to inclement weather.
    • May be revoked and holder ejected from the Park without refund if misused or the holder violates the park’s policies, ride instructions, rules or regulations.